“How Alex, the AI Property Assistant, Helped Elevate Skyline Properties’ Sales Funnel by 3X”
Company Overview
Skyline Properties is a mid-sized real estate agency based in Doha, Qatar, managing residential and commercial property sales and rentals. With a growing online presence, the agency struggled with capturing and qualifying leads outside working hours and faced delays in responding to website visitors—leading to missed opportunities.
The Challenge
- 60% of website traffic came after business hours, with no live agents available to respond.
- Agents spent excessive time on repetitive inquiries: “Is this unit available?”, “What’s the rent?”, “Can I schedule a viewing?”
- Manual lead qualification led to delays and low conversion rates from online traffic.
- High bounce rates due to lack of instant engagement.
The Solution
TechSphere’s Real Estate AI Chatbot
Skyline Properties integrated Alex, TechSphere’s AI-powered voice and chat assistant, onto their website using the demo solution.
Features Enabled:
- Natural conversation to capture buyer/renter intent
- Auto-qualification: Budget, preferred area, timeline, unit type
- Instant property suggestions with media
- Viewing appointment scheduling synced to agent calendars
- Auto-escalation to human agents for complex queries
- Available 24/7 in English and Arabic
The Results
(Within 90 Days)
| Metric | Before AI Bot | After Alex Deployment | ||
|---|---|---|---|---|
Website Leads per Month |
110 | 320 (+191%) | ||
Qualified Leads |
40 |
125 (+212%) | ||
Appointment Bookings via Web |
15 |
50 (+233%) | ||
Agent Time Saved |
N/A |
~80 hrs/month | ||
Avg. Response Time |
3-12 hours |
Instant | ||
Bounce Rate |
68% |
39% (-29%) | ||
Client Testimonial
Key Takeaways
- Round-the-clock lead capture: No more missed conversations or follow-ups.
- Automated qualifying = more time for serious prospects.
- Increased customer satisfaction through instant, helpful conversations.
- Smooth CRM integration ensured agents got clean, qualified leads to follow up.
Why It Worked
The bot mimicked a human agent’s initial discovery conversation, used rich property data to recommend listings, and streamlined appointment booking. With multilingual support and CRM syncing, it seamlessly slotted into Skyline’s workflow without additional staffing.